The Farmers Insurance app lets you manage your insurance policy from anywhere. Our research team reached out to Farmers Insurance for comment on its below-average scores but did not receive a response. Insurance Shopping Study℠, earning 862 points out of 1,000, just one point below the segment average for large insurers. The company earned 809 points out of a possible 1,000, which falls below the industry average of 820 points. Power Ratingsįarmers has a decent reputation for customer service but still scored below average in the J.D. Customers on the BBB rate the company 1.3 stars out of 5.0, but only 303 left a review, which is a tiny fraction of the company’s customer base. Farmers Insurance Reviews: BBBįarmers holds an A rating and accreditation from the BBB. Farmers Insurance Ratingsįarmers generally receives decent ratings from industry organizations and customer review sites. Overall, the respondents who had a Farmers insurance policy were fairly happy with the company’s customer service during the claims process, giving the company a 4.0 -star rating out of 5.0.Īdditionally, participants gave the company a 3.9-star rating for satisfaction with the claim outcome or settlement. ![]() In our survey, we found that 39% of Farmers policyholders had filed a claim, while over 60% had not. Reddit users unhappy with Farmers insurance mention the company’s high rates. Positive Farmers reviews on Reddit cite personalized customer service through the company’s large network of local agents as an advantage. Our team evaluated Farmers reviews on Reddit to see what internet users said about the company in a more casual setting. While not a traditional reviews site, users do share their experiences with insurance companies. Reddit is a news aggregator and internet discussion board. Here’s a detailed list of pros and cons of Farmers auto insurance:
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